How can I change the address on my order?

You can change the default address on your profile, so it applies to future orders. Unfortunately you can’t change the address of an already placed order. Please contact our support to edit the address for that matter.

By |2021-02-25T13:20:01+01:00October 26th, 2020||Comments Off on How can I change the address on my order?

My tracking info doesn’t update.

If you have received your e-mail with tracking number, it can take a few days to be integrated into the shipping systems. The e-mail with tracking number gets sent out as soon as we scan and fulfill the order in our shop system. But the parcels need to arrive at the next posting station and [...]

By |2021-02-25T13:20:35+01:00March 12th, 2018||Comments Off on My tracking info doesn’t update.

Can I combine orders?

At the moment we cannot handle subsequent changes to your order but as long as your orders are not yet shipped, you can cancel your existing order(s) and place a new one including all items you would like to have shipped in one package.

By |2020-10-26T12:49:51+01:00February 2nd, 2018||Comments Off on Can I combine orders?

Do you ship worldwide?

Yes, we ship worldwide.   **COVID-19 UPDATE** Depending on the destination country, import restrictions and charges may apply – please contact your local customs office for more information regarding your country’s custom policies.

By |2021-02-25T13:21:08+01:00October 21st, 2017||Comments Off on Do you ship worldwide?
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